Frequently Asked Questions FAQ 📚
❓ Why doesn't Google Scholar show IF and other content after I installed it?
Please try checking the following points:
1️⃣ Check Access Domain
- 🔍 Please ensure you are using Google Scholar directly. The plugin works on the domain
https://scholar.google.com/ - ⚠️ If accessed through library proxy or third-party forwarding where the domain is changed, it will not work
- ✅ University
*.edu.cnproxies usually work
2️⃣ Check Plugin Settings
- ⚙️ When using Google Scholar, check if the "Enable for current site" status in the PaperPop settings is turned on
- 🔧 Ensure the plugin is properly enabled and configured
💡 Tip: If the problem persists, please check if the browser allows the plugin to run, or try refreshing the page to reload.
❓ Other Common Questions
Q1: Why don't some journals show information?
A: Possible reasons:
- Journal name recognition failed or irregular name (try manual search)
- Journal not in our database
- Newly established journal with no related data yet
Q2: Is the impact factor data up-to-date?
A:
- JCR impact factors are from the latest 2024 data
- CAS division uses the latest 2025 version
- Data is updated regularly but may have delays
Q3: Why doesn't the sorting function work?
A: Please check:
- Whether "Sorting & Export" feature is enabled
- Whether "Impact Factor, Division" option is enabled in settings
- Whether the current page has sortable content
Q4: What fields does Excel export include?
A: Export data usually includes:
- Article title and author
- Journal name
- Impact factor information
- Journal rankings
- Publication year
- DOI information (if available)
Q5: Will the extension affect normal website usage?
A:
- Does not affect original website functionality
- Can disable specific sites at any time
Q6: How is data security?
A:
- PaperPop has earned Chrome Web Store's
Featuredcertification, carefully uses browser permissions, and strictly follows development standards - Journal and impact factor data processing is completed in the user's own computer browser
- Does not collect user browsing records
